When customers are interrupted due to asset failure resulting in loss of their supply from a planned or reactive event, the primary objective should be assess the impact, plan and implement and alternative emergency solution (AES) restore the water supply < 3hrs = ‘No’ impact to customer property minutes or ODI regularity Ofwat commitment. GS Water has the solution be it a collapsable cube for network injection used in conjunction with Reg 31 approved products and process, pumped water network overland injected systems, Tanker services, static tanks or emergency bottled water deliveries.

